How to build a loyal customer base through Zomato and Swiggy – beyond the first order
Rahul ordered from your restaurant on a Saturday night. The biryani was excellent. The packaging was clean and neat. Delivery was done on time. He even left a 5-star rating but still never ordered again. Surprised! This is not because the food wasn’t good. This is because the next time Rahul opened Swiggy, another restaurant […]